Tomorrow Theater Concessions Attendant

Company Description

Hello, art person! We’re so glad you’re here.

When you think of an art museum, you might picture paintings or sculptures. But art is so much more than the “traditional” forms you’re used to seeing in galleries. Nobody knows that better than Portland. Our city is bursting with all kinds of art forms–from craft beverages and comic books to artisan chocolate and collectible sneakers. There’s no one way to make art, and there’s no one way to be an art person.

That’s why you belong here. We’re a place that has room for all kinds of art (and art people).

We are a dynamic institution with multiple locations. Adjacent to the Museum campus in downtown, Portland, PAM CUT // Center for the Untold Tomorrow is an inclusive, modern, and welcoming hub serving a broad range of artists and audiences across all media art. Also nearby is the nonprofit Rental Sales Gallery representing regional artists. Across the river, in SE Portland PAM CUT’s Tomorrow Theater embraces cinematic storytelling in all its form through unique one-night-only events.

Job Description

The Tomorrow Theater Concessions Attendant role at PAM CUT // Center for an Untold Tomorrow will support a welcoming theater experience by preparing and serving snacks, beverages, and other items to patrons. Responsibilities include processing transactions, keeping the concessions area clean and organized, restocking supplies, and following food safety and hygiene guidelines. This role values clear communication, teamwork, and a commitment to creating a positive experience for all customers.

In this role, you will

Assist with opening and closing duties, including setting up stations, stocking inventory, and cleaning. Prepare and serve beverages, snacks, and other concession itemsOperate the point of sale (PSO) system and handles transactionsPerform cash drawer reconciliation at the beginning and end of each shiftProactively interact with guests by providing information regarding concession items, films, and eventsKeep the concessions area clean, sanitary, and safePerform basic maintenance on machines and equipment, as neededMaintain concession stand records with information on products used and food served to customersComplete inventory sheets daily, noting supplies that need to be replenishedCheck customers' identification and confirm that they are of legal drinking agePerforms other related duties as assigned
To be successful in this role, you have these requirements

High school diploma or GED and or 1 year previous experience in a high traffic customer service setting; hospitality, retail, attractions or cultural organizations, or equivalent combination of education and experienceExperience with point of sale systems and cash handlingEnthusiasm for helping peopleExcellent communication skillsComfortable with presenting information and making announcements to large and small groups of people in a public settingBe respectful of diverse identitiesComfortable with and desire to engage with all visitorsIdentify and positively resolve visitor issues in the moment; strong decision making and judgment skills necessaryKnowledge of unconscious bias and awareness of microaggressions and de escalation techniquesMust use discretion with confidential informationIf you have any questions along the way including wanting to talk about a nontraditional career background, please reach out to HR.

Job conditions & Physical Activities

Schedule/Hours: 4 hour minimum shifts. Typical shifts are scheduled between Wednesday through Sunday from 3:00pm - 10:00pm, max 18.5 hours per week. (Days and hours subject to change based on business need)This position requires working weekends, occasional holidays, evenings and special events as necessaryWorks with technology to facilitate the check-out process and provide customer service, including computers, ipads, scanners, two-way radios and headsetsWorks directly with the publicRemaining stationary for prolonged periods of timeOccasional lift/carry/push/pull up to 50 lbs with or without assistance. When lifting is required, employees are asked to use good judgment, make safety a top priority, and ask for the assistance of others or of equipment as necessaryFrequent typing and repetitive motion on point of sale systemFrequent communicating with visitors and staffFrequent reaching and grasping for objects such as popcorn, drinks, and credit cardsThis list highlights key physical and environmental conditions related to the role but is not an exhaustive representation of all job requirements. Additional tasks and expectations may apply based on operational needs.

Benefits

This role is non-exempt/hour and on-callThe budgeted compensation falls within pay grade B ($16.80 minimum - $18.78 midpoint - $20.76 maximum), based on experience Shift differentials (for hourly/non-exempt staff working onsite):Evening hours (6:00 pm-12:00 am) will be paid an additional $1.00 per hourNight hours (12:01 am-6:00 am) will be paid an additional $2.00 per hourAccrued sick timeEmployee discounts

Application Process for Tomorrow Theater Concessions Attendant

Ready to join our team? To be considered please submit your resume, cover letter, and four references. Incomplete applications will not be considered. Application materials will be screened and interview candidates will be selected and notified by email. All applicants will be notified once the position is filled.

Application deadline

We will begin reviewing applications immediately, so please apply as soon as possible. The closing date is subject to change at any time.