Theatre Staff 28190

We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres. JOB OVERVIEW As a frontliner, Theatre Staff will work behind concession and box office, interacting with guests to make each experience magical and fun. This position requires you to work during the evening, on weekends, and occasionally on holidays.RESPONSIBILITIES Job Duties include but are not limited to: Customer ServiceGreeting guests upon arrival and making them feel welcome.Maintaining a positive, empathetic, and professional attitude toward guests at all times.Responding promptly to Guest requests.Ensure customer satisfaction and provide professional guest support.Staying current on new releases and upcoming movies.Communicating and coordinating as a team with your fellow colleagues.Completing any other duties as delegated or directed by your supervisor. Essential FunctionsGreet and assist guests in a professional, friendly, and efficient manner.Operate point-of-sale systems for ticketing, concessions, or merchandise sales.Prepare and serve concession items, following food safety and quality standards.Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.Monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort.Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.Support opening and closing procedures, including restocking, cleaning, and securing cash or supplies.Collaborate with team members to provide excellent guest service and support overall theatre operations.Perform other duties as assigned to maintain efficient and safe operations.

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