At Landmark Cinemas, we are the Cast & Crew of Canada’s second largest motion picture, theatre exhibition company, and WE love movies as much as YOU love movies…. It’s why we opened our first theatre in 1965, and why we’ll continue making the movie experience the best that it can be. You are a proven leader in the Guest Service or Retail industry and know what it takes to be a budget owner in the area of food service sales including cost of goods, waste, shrink, stock management, and food service labour. Collaborate with the Management team to effectively manage operations of the theatre (Including: labour cost, cost of sales, revenue control, speed of service, Guest satisfaction, equipment and procedure training, safety of Guests and Cast, and film & product quality) With a focus on food service, the Theatre Manager (Food Service) is responsible to manage day-to-day operations of the department with respect to; revenue generation, effective scheduling & labour management, equipment maintenance & repair costs, speed of service, Guest satisfaction, superior quality & preparation standards, food safety, cash management, and food service accounting Execute all food service programs at theatre-level including; training and coaching of frontline cast, as well as, providing management peer guidance and direction with respect to execution Create engaging Cast incentives to promote a variety of sales initiatives Accountable for inventory management which includes, but is not limited to, ordering & maintaining appropriate stock levels for business volume, maintaining control over expenditures, and minimizing shrink/waste within food service operations Communicate on an ongoing basis with Management teams, including the General Manager and In-Theatre Sales Department, by attending all scheduled meetings and by use of the communication tools provided Engage with Guests and make them feel special - helping to enrich people's lives through the power of movies Be available and visible to Cast and Guests; observe and assist with any potential issues Provide consistent performance feedback to all levels of Cast and address performance issues in a timely manner using effective performance management tools Work safely and ensure all levels of Cast are made aware of and follow work safe practices Ownership and accountability of budgets, targets, and results * Proficiency with food production, revenue control procedures, and related systems is considered to be an asset
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