Cinema West offers fantastic benefits: The theatre General Manager (GM) is responsible for establishing and maintaining exceptional guest services, overseeing all aspects of the theatre's operation and enforcing Company policies, ensuring maximum sales and profitability through merchandise, inventory, expense control, payroll, human resources management, and managing operating costs. Lead, guide and mentor employees/staff to maximize the theatre's profitability Provide hands-on, lead-by-example leadership to staff/employees Analyze business trends to develop and implement plans to increase sales and meet/exceed goals Minimize shrink, expenses and payroll Manage risks such as employees' and guests' safety, loss prevention and emergency situations Ensure compliance with all internal Company policies and procedures through regular theatre management/staff meetings, theater walk-throughs, audits, etc. Manage employee work schedules to maximize efficiencies and minimize payroll costs Develop, train and mentor high-performing employees for positional upward mobility Complete employees annual or periodic Performance Reviews Resolve employee conflict and issues Partner with HR to ensure Cinema West is the employees' employer-of-choice Create a work place that respects employees from different backgrounds, values diversity, and is equitable and inclusive to all Document and develop a Performance Improvement Plan for poor performing or problematic employees Create a high-morale workplace Train employees in all aspects of theatre operations Communicate regularly with the Assistant Managers about achieving desired results Coach for improvement - to all levels of employees Create a great workplace by retaining and rewarding high performing employees, and coaching and counseling others as needed Guests Experience: This position has much supervisory responsibilities.
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