Theater Manager

Curators of film, theater and live entertainment, we proudly oversee the operations, upkeep, and artistic direction of the Michigan and State theaters in Ann Arbor, Michigan. Marquee Arts is looking for a dynamic individual with a passion for community, guest relations, film, theater and live events to join the team as a Theater Manager. Assist in the implementation of strategies that continually enhance our customer and guest experience and standards.Assist in the development and implementation of policies and procedures for the Front of House team.Uphold, administer, and ensure adherence to all Marquee Arts policies and procedures, including attendance, dress code, code of conduct, safety, sanitary procedures, laws and ordinances, etc.Supervision and management of Shift Managers and Team Members; ensure they have the tools and resources necessary, ensure adherence to policies and procedures, provide coaching and training as needed, and conduct annual performance review process.Continually seek opportunities to recognize excellence, inspire and mentor, and boost team morale.Supervise the maintenance, cleanliness, safety, and operation of the theater buildings, internally and externally, and Front of House equipment.Assist to ensure the best move picture and sound quality; includes participation in regular film/event observation and scoring and elevating and responding to feedback received.Manage staff scheduling process and schedules.Assist with reviewing and approving bi-weekly payroll; includes reviewing payroll reports to ensure staff are adhering to policies and procedures related to paid time-off, scheduling requirements, attendance, etc.Assist with inventory ordering and management.Assist in meeting financial goals & budgets: concessions/bar sales, payroll, operating costs, etc.Responsible for Front of House banking: cash deposits, withdrawals, maintaining accurate cash totals, etc.Supervision to ensure that the theaters are opened and closed according to policies and procedures; which includes reviewing daily and nightly reports to ensure accuracy and consistency.Risk management; employee and guest safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents/incidents.Assistance with live and rental events; ensure appropriate staffing levels, assist with logistics and set-up, collaborate with other departments as needed, etc.Responsible for ensuring displays are maintained and updated in a timely and correct manner; poster rotation, display of various marketing materials, marquee changes, etc.Develop and submit reports as needed and requested.Other duties as assigned Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear. Required Education and Experience

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