Position: Team Member- FREE MOVIES!- Seasonal Location: 1754 Manahawkin 10, 733 Route 72 East, Manahawkin, NJ 08050, USATeam members are classified based on individual theatre needs and/or employee availability as variable hour, part‑time (fixed or regular) or full‑time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. All team members must represent Regal consistently with our mission statement and policies, including regular and consistent attendance, handling emergency situations when called upon, general cleaning duties, and compliance with the company dress code.Essential Duties and Responsibilities Box OfficeOperate POS system; ensure accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons.Upsell or suggest Premium Viewing Experience (3D, RPX, IMAX).Promote the Regal Crown Club program.Ensure tickets are sold in accordance with the MPAA rating system and company policy.Respond to phone calls and questions from guests in a manner consistent with Regal’s guest‑service philosophy.ConcessionOperate POS system; handle cash drawer, credit cards, travelers’ checks, gift cards, redeemed coupons and concession stock inventory.Promote the Regal Crown Club program.Operate, prepare and clean all concession‑related equipment.Comply with all local, state and federal food safety laws.Abide by all federal and state laws regarding breaks and meal periods.Maintain required alcohol certification and training where applicable.If the theatre sells alcohol, serve or sell alcohol only when of legal age and with appropriate training.Read and understand training materials on sexual harassment and discrimination.UsherTear off tickets, collect and deposit stubs, and direct patrons to their auditoriums.Inspect backpacks and packages when applicable.Manage crowd control and assist guests in finding seats when necessary.Enforce MPAA rating system.Conduct in‑theatre inspections to monitor picture and sound quality, prevent film and content theft, and maintain a safe environment.Report to management any problems, discrepancies or unusual situations.Perform in‑auditorium concession auxiliary sales as directed.Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways and other areas outside the auditorium.Monitor cleanliness and operation of theatre vending equipment.Assist with opening and closing duties as assigned.BenefitsTeam members receive free movie passes and discounted concessions at any Regal location. Act beyond what is necessarily called for, especially under pressure.Personal SkillsExcellent communication with customers, co‑workers and management. Occasionally climb or balance, stoop, kneel, crouch, or crawl.
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