Support Crew (Seasonal) - Austin, TX

Alamo Drafthouse Cinema is a renowned entertainment company that blends the cinematic experience with a unique dining twist, offering moviegoers an unmatched atmosphere where film and food come together. Established as a chain of cinemas that specialize in screening first-run releases, cult classics, and specialty programming, Alamo Drafthouse is celebrated for its commitment to customer service, cleanliness, safety, and an overall memorable guest experience. Located in multiple cities across the United States, including Austin, Texas, Alamo Drafthouse Cinema is more than just a cinema—it is a community hub for film enthusiasts who appreciate a quality viewing environment paired with delicious food and beverage options. The company places high value on maintaining a respectful and fun workplace culture for its employees, ensuring they enjoy a supportive and inclusive environment. Alamo Drafthouse offers both part-time and full-time employment opportunities with competitive pay, comprehensive benefits, and perks like free movies and flexible scheduling to help team members balance work and life effectively.

The role of an Alamo Runner at the Austin location is essential to delivering this exceptional experience. This position focuses on food and beverage service in the theater, ensuring each guest receives attentive, courteous, and prompt service that aligns with the brand's high standards of hospitality and safety. As an Alamo Runner, you will maintain safe food handling practices while delivering orders accurately and efficiently to their correct seats based on theater floor maps. You will also play a crucial role in the safe service of alcohol by checking identification and monitoring consumption according to local and state regulations. Beyond service delivery, the role requires maintaining a clean, safe, and inviting environment throughout the theater, lobby, and restrooms, performing opening and closing duties as assigned. Communication and teamwork are key, as Runners work closely with Production staff, Greeters, Managers, and other team members to anticipate guest needs, handle requests discreetly, and elevate the overall guest experience while minimizing disruptions.

Alamo Drafthouse Cinema is proud of its mission to ensure every guest and teammate has an awesome experience and is excited to come back. The company's core values include doing the right thing, fostering community, boldly going by innovating and learning, and giving a sh!t by obsessing over every detail to make a difference for guests and teammates alike. This role offers the opportunity to work in a vibrant atmosphere where you can be yourself and contribute to a fun and dynamic workplace culture. Compensation ranges from $16.00 to $19.00 per hour, complemented by a suite of benefits including paid time off, medical, dental, and vision plans, flexible scheduling, and the benefit of free movies and food. If you are someone who enjoys being part of a team, loves the hospitality industry, and wants to contribute to an exceptional movie-going experience, Alamo Drafthouse Cinema’s Alamo Runner position is a great fit.

Availability to work nights, weekends, and holidays (minimum 3 days a week, at least one day being a weekend)
Ability to move with caution and work collaboratively in a loud, sometimes dark, fast-paced environment
Ability to bend, duck, crouch, walk up and down stairs, carry multiple plates/trays, and deliver food while limiting disruptions
Ability to lift and carry up to 50 pounds at one time and repeatedly during entire shift
Ability to stand and walk for extended periods throughout the shift
Ability to maintain physical stamina and coordination in a fast-paced setting
Stays up-to-date on all local food/beverage compliance regulations, safety courses, and assigned online trainings
Reliable transportation
Ability to climb stairs
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