Support Crew (Seasonal)

About the position Alamo Runners will have the pleasure of supporting our theater guests by focusing on food and beverage service. Core responsibilities include maintaining the highest level of Alamo’s awesome hospitality and safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment. Responsibilities Maintains and supports all company safety standardsConducts quality food checks and delivers food/beverage orders to the correct seats consistent with venue theater floor mapsKnowledgeable of the Alamo menu and common allergens; takes necessary safety precautions as neededResponsible for safe alcohol service, including checking IDs on drink delivery and monitoring guest consumption, following local and state regulationsChecks guest tickets to ensure they are in the correct seatMaintains a cheerful, courteous disposition with guests and teammates, and communicates efficiently with Production staff, Greeters, Managers, and guestsChecks guest tickets to ensure they are in the correct seatAnticipates guest needs and monitors notifications for guest requestsFocuses on supporting guests as needed, while limiting disruptionsResponsible for theater, lobby, and restroom cleaning, as well as opening and closing duties as assigned, to maintain cleanliness standards across all high-touch areasProvides support in identifying guest issues and reports them to the management teamAnticipates and maintains appropriate stocking levels of necessary supplies, completes prep and side work, and assists with additional operational tasks as needed for efficient serviceCompletes tasks with efficiency and a sense of urgencyDemonstrates strong teamwork skillsKnowledgeable of Alamo policies, procedures, and safety standardsOther duties as assignedRequirements

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