SIFF Festival Box Office Associate

SIFF 2026 Box Office Associates

About Us

Our Mission

SIFF is a Seattle-based 501(c)(3) arts nonprofit dedicated to the creation of vibrant experiences and spaces that champion film discovery and arts education.

At SIFF We Value… Partnership, Sustainability, Curiosity, Inclusion, Courage

Diversity, Equity, Inclusion and Social Justice

SIFF is committed to being an anti-racist and anti-oppression organization. We strive to provide an environment that encourages inclusive experiences for all our audiences, volunteers, artists, staff, and greater community. To create inclusivity and belonging, SIFF expects everyone participating in our events to uphold and embrace this commitment.

SIFF has a stated commitment Racial Equity and Social Justice (RESJ)

We believe that our mission-centered work to create and share space for community bears a responsibility to be fiercely inclusive of communities that have long been systematically marginalized and excluded. We are dedicated to improving racial equity within our organization and our community. Our strategic commitment means that we approach our work through an RESJ “lens,” to ensure we are centering RESJ principles through our work.

About The Position

Reporting to the Festival Box Office Assistant Manager, FESTIVAL BOX OFFICE ASSOCIATES provide every customer with a top-notch experience during the Seattle International Film festival. This position provides over the phone, via electronic communication, and in person support. Box Officers are responsible for festival ticket and pass sales, voucher redemption and customer service.

Wage: $22/ hour

Employment type: Temporary Part-Time

Employment Duration: 5/6/2026 to 5/18/2026

Reports to: Festival Box Office Assistant Manager

Primary Duties & Responsibilities

Accurately and efficiently sell tickets, gift certificates, memberships and passesOpen/Close box office, reconcile any cash, provide daily transaction reportingProvide excellent customer service and positive cinema going experiences to all SIFF customers and guests Assist customers with purchasing via email and phone when needed Provide information about SIFF and SIFF’s programs to customers and guestsOther duties as assigned

Qualifications

1+ years experience in customer service; ticketing experience a plus1+ years experience with cash handlingSuperior customer service skillsAbility to multitask and think on your feetHigh comfort level with computers and POS systemsAbility to work a flexible schedule consisting of nights, weekends and holidaysStrong communication skills

Desired

Demonstrated ability to work with diverse, creative personalitiesAbility to work effectively alone and with a team Ability to maintain confidentiality with informationBe organized and detail orientedHave strong problem solving skills

Benefits and Expectations

This is a temporary, hourly positionThis is an FLSA overtime non exempt position (Overtime rates are 1.5x hourly rate)This position is not eligible for health or other benefitsAccess to discounts and passes to some SIFF programming and events hosted by neighboring Arts organizations

This and all SIFF positions require that employees are residing and completing work duties within the state of Washington.

To Be Considered

Please apply to this job posting directly at siff.net.Attach your resume detailing all relevant professional and lived experience to the role.Attach a cover letter stating why you’re interested in SIFF and how your professional experience qualifies you to be successful in the role. Note: Our hiring teams appreciate and hold more value for self-written cover letters. AI generated cover letters are easy to spot and prevent us from getting to know the real you! All attachments must be in PDF format.

AAP/EEO Statement

SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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