Show Office Manager - Quick Hire!

ShowSpan is a premier event production company with a rich history spanning over 80 years. As one of the largest independent producers of public consumer shows in the nation, ShowSpan organizes 15 highly anticipated events annually. Their mission is to connect communities, people, and passions by delivering top-tier consumer shows that serve as a dynamic platform for retailers and their suppliers. These events enable brands to directly engage with enthusiastic consumers eager to discover and purchase a diverse array of products and services. ShowSpan's emphasis on face-to-face interaction underlines their dedication to relationship building, and they pride themselves on producing events that are not only effective but also fun and spirited. The company fosters a vibrant culture reflecting core values such as passion, authenticity, exceeding expectations, trustworthiness, and maintaining composure under pressure.

We are currently seeking a Show Office Manager to join our dedicated team. This role is central to the seamless operation of our events, providing vital administrative support to the Show Manager, Producer, and Sales team while also offering top-notch customer service and financial recordkeeping to support exhibitors. The ideal candidate will embody our core company values, bringing energy, authenticity, and a commitment to exceeding expectations to their work. This position involves a multifaceted approach to event management, including vendor communications, contract processing, motivating and managing temporary staff, and ensuring a well-run show office environment.

In this capacity, the Show Office Manager will be responsible for assisting with project management tasks, coordinating preshow information, and maintaining consistency in operational processes across various shows. They will exercise strong leadership skills to independently resolve conflicts, especially in the dynamic atmosphere of a live show, and oversee temporary staff and subcontractor services. Communication is key in this role, as the manager will initiate interaction with internal teams and external contacts frequently through emails, phone calls, and other communication methods.

Financial expertise is also essential, with responsibilities including managing exhibitor accounts receivable and delivering weekly sales reports. Additionally, managing logistics in the show office—such as spending oversight, staffing, and supply management—forms a core part of the role, alongside collaboration with the box office to report event attendance figures. The job demands a candidate who is physically capable and comfortable working under pressure during the busy show season, which includes extended hours, nights, weekends, and multiple consecutive days of work. This is a full-time role with seasonal workhours detailed as follows: from April to December, Monday through Friday, 8 AM to 5 PM; and during the show season from January to March, extended and flexible hours to cover the full run of events onsite.

Overall, this is a challenging yet rewarding opportunity to be a crucial part of a company that creates meaningful community connections and drives successful public events. The Show Office Manager will play an integral role in supporting the event production team and ensuring exhibitors have a smooth and productive experience.

Previous professional experience in event management, customer service, or hospitality
Proficiency with Microsoft Office including Outlook, Teams, Word, Excel, and OneDrive
Physical stamina for moderate physical exertion including bending, kneeling, stooping, standing, and lifting up to 50 lbs
Ability to work nights, weekends, and extended hours during show season
Strong organizational skills and attention to detail
Excellent communication skills
Ability to manage deadlines and work independently
Ability to motivate and manage staff
Reliable and trustworthy
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