Communicate to associates goals and objectives by conducting pre-shift meetings;Assist management by repositioning team members in areas of need during peak periods and according to show schedules;Process voids, refunds, reserve seating swaps, and issuing loyalty points for guest service reasons;Reboot terminals to ensure scanning is 100% operational;Be the first point contact for guest concerns;Help maintain the quality of daily operations by meeting the “Best In Class” benchmarks, (Smile, Product Quality, Speed of Service, Clean Environment, Promote Value Offerings, Entertainment and Thanking the Guests);Assist with projects which include: seat repair, training, inventory, and financial goal planning/execution;Assist in other duties as assigned by the management team *The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Work is performed in an office and theatre environment. Education Required:
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