Seasonal Guest Attendant (Server/Runner)

Job Requirements
Our Guest Attendants will have the pleasure of serving our theater guests and being their point

of contact for a variety of functions within the venue, including finding their theater, answering

questions, confirming/taking orders in the theater, delivering food and beverages, and

processing payments.

They have a laser focus on creating a world-class hospitality experience while staying

focused on Alamo Drafthouse Cinema’s high standards so our guests can enjoy a safe, clean,

distraction-free and enjoyable environment.

OUR MISSION

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back

WHAT WE OFFER

Competitive payA fun workplace!Flexible schedulingDiscounted FoodOne Free Movie per monthHealth insurance401 K
CORE ROLE RESPONSIBILITIES

Weekend and evening availability for the entire summer season is a mustUphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational GuidelinesResponsible for all guest-facing interactions and the overall guest experience in the TheaterMaintains the highest safety standards and follows all protocols to keep our teams and guests healthyMaintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areasMaintains a working knowledge of the films and events playing in our theatersMaintains a working knowledge of our core and limited-time-only “LTO” menu offeringsOwns the lobby and seating experience, announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriateTroubleshoot guest issues with the support of the management teamMaintains a positive and team-driven atmospherePerforms assigned opening and closing duties on specified shiftsLaunches and manages the guests’ orders from POS entry to deliveryEnsure order cards, safety, and guests' needs are being taken care in multiple theatersOrganizes and leads the theater cleans, ensuring that each occupied seat is marked and cleaned, and sanitized before the next filmMaintains kindness and understanding
QUALIFICATIONS

Must be available to work on nights and weekends throughout the summer seasonProven ability to work collaboratively in a fast-paced work environmentMust be able to execute light lifting, up to 30 lbs and stand in place for extended periodsExperience in high volume restaurant/theater environment a plusAble to walk up and down stairs many times over a course of hoursSchedule flexibility - early mornings, late nights, weekends, holidaysAbility to move with caution and operate in a busy/sometimes loud environmentBeing a cinephile is a plus!