Regular and consistent attendance.Knowledge of and promotion of Regal Crown Club Program.Handling of all monies (cash, credit cards, travelers’ checks, gift cards and coupons).Knowledge of all passes and discount tickets accepted by Regal and their proper handling procedures.Responsibility for accuracy of their cash drawer and all other passes and discount tickets accepted.Filling out the Daily Pass Log.Proper refund and void procedures.Proper sell out procedures.Knowledge and enforcement of the MPAA rating system.Proper phone usage.Knowledge of all emergency, evacuation and robbery procedures.General cleaning duties.Proper use of all cleaning materials.Good guest service techniques.Knowledge of counterfeit bill procedures.Ability to properly reload ticket stock into the printer.Knowledge and compliance of dress code.Ensuring guest satisfaction – smile, greet, and thank all guests.Abide by all federal and state laws with regards to breaks a/o meal periods.Completion of cast certification program as a cast member and as a box office cashier or progress towards completion.Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Possess excellent communication skills with customers, co-workers and management. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may occasionally be required to lift up to 60 pounds.
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