Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment? The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment. As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Paid trainingMedical, dental, vision, life, and prescription insurance plansW2 employment with biweekly pay schedule & direct deposit401(k) option with employer matchPaid vacation, personal, & sick timePaid holidaysResponsibilitiesTroubleshoot, diagnose, and repair electronic & camera products correctlyMeet customer demands by providing efficient and responsive service support to client productsMaintain performance levels that are aligned with service metricsUse dedicated testing and service equipment Related administrative tasks such as data entry of evaluation findingsReport and record keep product failures, trends, and serviceability Additional duties as assignedQualificationsMinimum of two (2) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicingAssociate degree in electronics or equivalent with emphasis on electronic equipmentProficient knowledge of digital and analog circuitryKnowledge and use of sophisticated test equipment in the repair process Ability to read and interpret electronic schematicsExperience in precision solderingDemonstrated basic skills with precision hand tools and test equipmentKnowledgeable of ESD (Electrostatic Discharge) procedures or willing to learnGood working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applicationsExcellent communication and customer service skillsPhysical RequirementsAble to use a computer, phone, and other standard office equipmentMust be mobile and able to sit and/or stand for four (4) hoursAble to lift 35 lbs. ActionLink, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting.
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