Regional Technician

Regional Technician

Location: Midwest, travel required

Salary: $60,000, with additional robust bonus structure

Benefits: Medical, dental, and vision insurance, PTO accrual, 401k with matching, career growth opportunities,cell phone reimbursement, free movies, food, and beer.

Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!

The Regional Technician is responsible for supporting and maintaining the Major Furniture, Fixtures, Equipment (FF&E), Point of Sale (POS), Projection, Sound, AV, and Internal IT Systems for a designated region of cinemas. The Regional Technician will provide leadership to the on-site technicians at the locations they oversee, as well as collaborate with local cinema managers and corporate leadership to prioritize their work and provide reports and other information as needed.

Job Qualifications:

Bachelor of Science in a computer/technology-related field preferred or equivalent relevant experience
Familiarity with Point-of-Sale software (specifically Vista and Toast) is a plus and 2+ years of projection experience preferred.
Experience in Networking, Windows & Microsoft 365 Support, along with hardware installation
Experience in troubleshooting network issues, network testing, tracing, and high-level ability to troubleshoot, service, and repair equipment.
Degree in a Mechanical, Electrical, or Plumbing Trade preferred or equivalent relevant experience
Effective Written and Verbal Communication Skills
Detail-oriented and ability to follow established protocols and processes
Ability to maintain composure and meet deadlines; solve problems requiring creativity, initiative, and drive; self-motivated.
Service-oriented disposition with willingness to go the ‘extra mile' to connect and coordinate with internal experts and third-party vendors in support of a resolution of the issue for the end user.
Trade certifications (EPA, HVAC, Electrical, etc.) a plus but not required
Strong working knowledge of HVAC, electrical, plumbing, and fire life safety systems
Ability to read blueprints, technical manuals, and equipment specs
EPA Universal Licensing is preferred, but may be obtained later for the right Candidate

Key Responsibilities:

FF&E and Facilities Maintenance

Perform scheduled PM and emergency service for major FF&E projects
Coordinate repair and installation with third-party partners
Assist with location openings, remodels, and FF&E refresh projects
Conduct inspections and repairs on RTUs (filters, thermostats, contactors, etc.)
Manage refrigerant in accordance with EPA/local regulations
Address plumbing concerns (clogs, leaks, fixture replacements)
Inspect and maintain mechanical systems (motors, belts, fans)
Perform fire safety checks (extinguishers, exit signage, panels, lighting)
Ensure compliance with regional fire and safety codes
Provide Assistant Project Management with Company-wide construction projects

Technology Support

Oversee regional TMS systems: server maintenance, pack creation, content/key management
Provide remote and on-site technical support to theaters
Deliver basic technical training to theater managers and new technicians
Support IT infrastructure: systems, networks, and telecom
Troubleshoot and resolve critical hardware/software issues
Maintain strong understanding of theater operations and POS systems
Provide one week per month of after-hours support
Administrative & Cross-Functional Support
Complete reporting, documentation, and administrative tasks
Coordinate with corporate leadership and local managers to prioritize tasks
Manage vendor relationships and project timelines
Uphold company and departmental standards

Working Conditions:

Ability to lift up to 200 pounds required
This is an in-office position, located at one of the sites within a designated region. Remote work is available on a case-by-case basis.
Occasional Travel is required for this position (not to exceed 33%).