Preparation of all alcoholic beverages as per company directions.Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol.Ensure required alcohol certification and training are current.Regular and consistent attendance.Knowledge of all coupons and on-going promotions.Knowledge of and promotion of Crown Club Program.Exceptional guest service skills.Handling of all monies and merchandise (including non-saleable and saleable)Operating, preparing and cleaning of all related equipment.Proper use of all concession related storerooms.Proper use of all cleaning materials.Knowledge of all opening, closing and in between show procedures.Knowledge of all emergency, evacuation and robbery procedures.Excellent sales techniques, including up selling and suggestive selling.Knowledge of counterfeit bill procedures.Knowledge of and compliance with all local, state and federal food safety laws.Knowledge and compliance of dress code.Ensuring guest satisfaction – smile, greet, and thank all guests.Responsible for accuracy of cash drawers, inventory, and coupons.Must be knowledgeable of correct popper operation and emergency procedures.Abide by all federal and state laws with regards to breaks and/or meal periods.Completion of or progress towards completion of cast certification program as a cast member and as a concessionist.Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.Pay Scale Information: [$12 ph] To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Possess excellent communication skills with customers, co-workers and management. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may occasionally be required to lift up to 60 pounds.
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