Program Support Assistant

Northwest Film Forum

15–20 hours per week

Hybrid (Remote and Onsite in Seattle)

Position Summary

Northwest Film Forum is seeking a Program Support Assistant to provide administrative and patron-facing support across Fiscal and Patron Services.

This role helps keep the day-to-day operations of the organization running smoothly by supporting project administration, maintaining records and databases, assisting with program logistics, and helping create a welcoming experience for audiences, artists, students, and community members.

The ideal candidate is organized, detail-oriented, comfortable managing multiple priorities, and excited to contribute to a community-centered arts organization.

This position is a great fit for someone interested in arts administration and looking to gain experience across multiple areas of a nonprofit arts organization.

ResponsibilitiesFiscal Sponsorship Support

Maintain project records and databases
Enter and update project information
Assist with contract and document administration
Support project onboarding and recordkeeping processes
Help maintain organized and accurate files

Patron Services Support

Staff the box office during assigned shifts
Welcome patrons and answer questions about programs and events
Support ticket sales, event check-in, and audience services
Provide coverage for Patron Services staff as needed
Help maintain a welcoming and organized public space
Support screenings, workshops, and special events

Qualifications

Strong organizational skills and attention to detail
Excellent customer service and communication skills
Comfort working with spreadsheets, databases, and administrative systems
Ability to manage multiple tasks and priorities
Ability to work independently and collaboratively
Interest in film, arts, education, or community-based organizations
Previous administrative, customer service, box office, or program support experience preferred

Schedule

15–20 hours per week
Combination of remote administrative work and onsite shifts
Regular onsite availability Fridays through Sundays
Availability on Mondays and Tuesdays for screenings, events, and special programs
Some evening hours required

Compensation

$26 per hour

About Northwest Film Forum

Northwest Film Forum is a community-centered film and arts organization dedicated to collective experiences, creative experimentation, and artist support. Through cinematic programming, education, fiscal sponsorship, and community partnerships.

Pay: $26.00 per hour

Benefits:

Flexible schedule

Work Location: Hybrid remote in Seattle, WA 98122