Part-Time Fulfillment and Support Specialist

CineStill is seeking a reliable and detail-oriented Fulfillment & Support Specialist to join our team in a part-time capacity at our recently opened fulfillment warehouse in Dexter, Michigan. This part-time position plays a key role in our customer support, fulfillment, and product assembly operations — helping ensure that CineStill products are packaged with care and delivered on time to photographers around the world. This is a great opportunity for someone in the photography community who’s looking for extra part-time work in a creative, hands-on environment. You’ll gain valuable behind-the-scenes experience in how CineStill products are made, assembled, and fulfilled, while working alongside a team that’s passionate about analog photography. This role is expected to be for around 20-29 hours per week, though there may be some flexibility regarding start/end times. Compensation for this role is between $18 - $24 per hour, depending on experience.

About CineStill Inc.

CineStill is a leading provider of innovative film photography products, dedicated to demystifying film photography for the modern enthusiast and supporting the analog photography community. We offer a diverse portfolio of products including CineStill films, chemistry, and analog tools, as well as a curated selection of partner brands such as Kodak, JOBO, Film Ferrania, ADOX, VALOI, Ars-Imago, and Skier. Our commitment to quality, creativity, and customer satisfaction has positioned us as a trusted name in the global film photography community.

Description

Key Responsibilities:

Pick, pack, and ship customer orders accurately and efficiently.

Assist with product assembly, labeling, and packaging of CineStill-manufactured items according to production standards and SOPs.

Support daily shipping operations, including preparing parcels for domestic and international delivery.

Assist with inventory management tasks such as restocking and cycle counts, and work with the team to minimize discrepancies.

Maintain a clean, organized, and efficient workspace, adhering to safety and organizational standards.

Collaborate with team members to ensure quality, consistency, and timely completion of tasks and work together to improve processes and enhance customer experience.

Assist in managing returns, exchanges, and damaged goods, ensuring prompt resolution for customers.

Assist customers with their online store order-related questions (product recommendations, shipping, address holds, etc.).

Recognize any recurring patterns from customer tickets and notify the Customer Service Lead.

Qualifications:

1-3 years of experience in retail, shipping, assembly, customer service, or warehouse operations, preferably in an e-commerce environment.

Self-motivated and results-oriented, with the ability to thrive in a fast-paced and entrepreneurial environment.

Strong organizational skills and attention to detail.

Ability to lift and move packages up to 50 lbs.

Excellent communication skills, both written and verbal.

Problem-solving mindset with a proactive approach to overcoming challenges.

Proficiency with Microsoft Office Suite (Excel, Word) is a plus.

Familiarity with inventory management software and shipping platforms like ShipStation is a plus.

Familiarity with communication and project management platforms (Slack and Notion) is a plus.

Understanding of film photography products and a passion for analog photography is not required, but preferred.

Benefits:

Discounts and mark-outs

A dynamic and supportive company with passionate colleagues

CineStill offers a collaborative, fast-paced work environment with room for professional growth and development. If you’re passionate about what you do and want to be part of a growing company with exciting opportunities, we’d love to hear from you! Join us at CineStill and be part of a team that's shaping the future of analog photography. Apply today by submitting your resume and cover letter detailing your relevant experience and why you're excited about this opportunity.

Salary

$18 - $24 per hour