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Join Our Team:
At Cinemark, your career brings epic opportunities to immerse yourself in the entertainment industry. You’ll not only enjoy a front row seat but also experience incredible growth as you contribute innovative ideas to create unforgettable experiences for movie lovers internationally.
Role Summary:
The Cinemark Assistant Manager plays a vital role in supporting the theatre's overall operation. This position ensures adherence to policies and procedures while achieving operational excellence. As a cross-trained team member, you will provide exceptional training and support across all departments. With dedication and successful completion of the Management Accreditation Program, advancement opportunities to Senior Assistant Manager, Theatre Manager, or General Manager await after a minimum of six months.
Responsibilities:
Assist the General Manager and align communication with staff
Work across all departments to fulfill theatre job functions effectively
Train and coach Team Members in their specific roles
Help prepare administrative and special reports for the General Manager
Conduct inspections of the theatre building, parking area, landscaping, and equipment
Report necessary repairs to the General Manager
Ensure Team Members adhere to the dress code
Engage with Guests to enhance service and ensure superior customer satisfaction
Learn and enforce Cinemark's policies and procedures consistently and fairly
Report Employee relations issues to the General Manager or the designated platform in their absence
Maintain a high standard of work ethic and code of conduct
Identify and sanitize high-contact areas for both Employees and Guests
Utilize Personal Protective Equipment as necessary
Adapt to required cleaning tasks and address safety or security issues promptly
Perform other work-related duties as assigned
Requirements:
Minimum age of 18 years
Preferred High School diploma or GED
Complete three basic courses in Cinemark's Management Accreditation Program
Complete food handling training and obtain necessary local or state certifications
Management roles involving alcohol require Safe Alcohol Service training
Availability for flexible hours including evenings, weekends, and holidays
Regular and consistent attendance is required
Possess a friendly and energetic attitude during shifts
Deliver excellent Guest service
Demonstrate accurate cash handling and basic math skills
Effective verbal and written communication skills with diverse individuals
Ability to work well in a team as well as independently
Capability to follow direction and respond with urgency
Participate in time management and organizational tasks with attention to detail
Ability to train and lead team members
Conflict resolution skills are essential
Physical and Environmental Requirements:
Frequent bending, kneeling, and lifting up to 50 lbs.
Standing, walking, and reaching around the theatre is routine.
Noise levels may vary from moderate to high.
Ability to work standing for extended periods is necessary.
Benefits Available:
Cinemark believes every team member deserves recognition for their contributions. Enjoy a variety of blockbuster benefits, including:
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*Benefits may vary depending on career category, so please check details on our career site.
DISCLAIMER: This job description serves as a guiding framework for your responsibilities at Cinemark and does not constitute a legally binding contract. Cinemark reserves the right to modify this description as needed. Any amendments may be made without notice.
Accommodations can be provided for individuals with disabilities to perform essential functions.
All Cinemark theatres maintain a smoke-free environment, including electronic and conventional tobacco products.
Cinemark is an Equal Opportunity Employer.
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