Regal Entertainment Group is a leading motion picture exhibitor operating in the entertainment industry with numerous locations across the United States. As a well-established company, Regal provides guests with a premier movie-going experience combining cutting-edge projection and sound technology with top-notch customer service. This company prides itself on maintaining high brand standards and operational excellence to uphold the ultimate guest experience in luxury and standard theatres alike.
This role is a management position within Regal, requiring oversight of both theatre operations and food and beverage services. The successful candidate will ensure employees adhere to Regal's operational policies and uphold brand standards as described in the Regal Operations Manual. They will be responsible for managing theatre risk, including safety, accident reporting, and loss prevention, while ensuring compliance with food safety rules and health regulations. This position involves hiring, training, mentoring, and supervising staff across multiple departments, including servers, kitchen, box office, and bartenders. There is also an emphasis on maintaining theatre facilities, technology operations, and controlling costs through inventory and labor management.
The role demands a candidate capable of efficiently managing the day-to-day operations of a high-volume hospitality environment with a focus on premium guest satisfaction. This includes maintaining food and beverage quality standards, responding directly to guest concerns, and actively promoting feature film engagements and marketing efforts. Candidates must be knowledgeable in alcohol laws and must complete all required certifications for responsible alcohol service. Attention to detail, strong leadership skills, and the ability to manage multiple priorities under pressure are essential.
Physical requirements include the ability to stand for long periods, occasionally lift up to 60 pounds, and perform various physical activities such as walking, climbing, crouching, and reaching. The role requires a working knowledge of projection technology and theatre systems, ensuring a seamless cinematic experience. The company offers comprehensive benefits for full-time employees, including medical, dental, vision coverage, life and disability insurance, paid vacation, sick leave, and a 401(k) retirement plan with a company match.
Overall, this management position within Regal combines leadership, operational acumen, customer service, and technical skills to drive theatre success while fostering a safe and welcoming environment for both employees and guests.
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