On-Call Cinema Floor Staff

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Each role is a reflection of SIFF’s mission and commitment to the community to share vibrant films and help audiences engage in the enjoyment of film. The SIFF On-Call Cinema Floor Staff are responsible for ensuring excellent customer service and cinema going experiences to SIFF Cinema customers and guests. Assists with line management, as neededComplete all assigned tasks each shift; including box office & concessions opening, mid-shift, and closing tasksMaintain cleanliness in concession area, restrooms, lobby and theaters, including completing recurring cleaning tasks, and the cleaning of auditoriums after each screeningConduct auditorium checks, as scheduled throughout the shift, to ensure picture & sound presentation are good, as well as ensuring audience members are not being disruptiveEnsure concessions stock is properly maintained throughout shiftProvide general information about SIFF and its programs to customersCommunicate facilities issues and customer concerns to the Cinema Management TeamKeep current on SIFF programming, series and programs, events, and schedulesAssist with event set-up and breakdown, when neededAssist in nightly changes to marquees and poster cases, when neededOther duties as assigned Have excellent customer service skillsHave excellent cash handling skillsHave excellent communication skillsHave the ability to multitask and think on your feetHave the ability to follow directionHave a high comfort level with computers and POS systemsEnjoy working in a fast-paced, customer focused environmentBe self-motivated as well as an excellent team-player

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