Movie Theater Guest Services Associate

Malco Theatres – Razorback Cinema Grill & IMAX Box Office CashierCreates a welcoming environment for patrons and sells tickets for movies and special events. Provides movie and event information and enforces theatre admission policies. Responsible for cash security and maintaining a clean box office area.Cheerfully greets patrons.Provides movie, special event, and general theatre information.Accurately sells tickets, accepts payments, and makes change.Properly operates point‑of‑sale terminals and ticket printers.Properly operates and effectively communicates on a two‑way radio.Follows MPA film rating guidelines when selling admission tickets.Adheres to theatre policies for selling admission tickets.Answers the telephone courteously and professionally.Keeps box office area clean and stocked with supplies.Watches for safety issues (trip hazards, suspicious persons, etc.) and reports them to management.Concession AttendantServes prepackaged food and drink and maintains the concession area in a sanitary condition.Provides services to customers in a friendly and efficient manner.Serves food in proper pre‑determined portion sizes.Maintains adequate food/supplies.Cleans concession, including serving area, continually.Uses a popcorn popper as needed and attends to concession equipment.Cleans concession area before and after business hours.Maintains the appearance of all equipment and serving counters.Ensures menu items are prepared in sufficient quantities to satisfy volumes.Receives deliveries when assigned.Performs other related duties as required.Usher / DoormanCollects admission tickets, directs patrons to correct auditoriums, and helps maintain clean facilities such as lobbies, hallways, auditoriums, and restrooms. Greets patrons and assists with general questions or refers to management.Provides services to customers in a friendly and efficient manner.Manages crowd control and assists patrons in finding seating when necessary.Clears and inspects auditoriums.Assists with patrons' special needs, such as helping those with wheelchairs.Maintains order and ensures adherence to safety rules.Assists patrons with questions or complaints.Inspects backpacks and packages when applicable.Performs other related duties as required.#J-18808-Ljbffr

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