Guest Attendant(Seasonal)

About the position They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for. Responsibilities Maintains kindness and understandingOrganizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next filmEnsure order cards, safety, and guest needs are being taken care of in multiple theatersLaunches and manages the guests’ orders from POS entry to deliveryPerforms assigned opening and closing duties on specified shiftsMaintains assistive listening and closed-captioned devicesMaintains a positive and team-driven atmosphereTroubleshoot guest issues with the support of the management teamOwns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriateMaintains a working knowledge of our core and limited-time-only “LTO” menu offeringsMaintains a working knowledge of the films and events playing in our theatersMaintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areasMaintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and proceduresResponsible for all guest-facing interactions and the overall guest experience in the theaterUphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational GuidelinesRequirements Being a cinephile is a plus!Benefits

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