Front of House Manager

The Front of House Manager reports to the General Manager, works closely with the Head Projectionist/Technology Manager and supervises a Front of House team that is represented by a labor union. Minimum 1-2 years’ experience hiring, training, supervising, and supporting hourly staff in a customer-facing position; Previous house manager experience and/or knowledge of theater or performance venue is preferred. Exemplary customer service skills combined with persistence, patience and empathy in working with various groups of people with demonstrated ability to act as a diplomatic leader, foster a positive and efficient work environment, and motivate others. Ability to work a flexible schedule as required by Amherst Cinema activity. Computer literacy A/V technology experience or aptitude preferred Working knowledge of ADA regulations preferred LANGUAGE SKILLS: Ability to read and interpret documents in English as well as the ability to write routine correspondence in English.

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