Phoenix Theatres, established in 2001, is a growing company with locations across multiple states, including Michigan, Ohio, Massachusetts, Iowa, and Tennessee. The company specializes in providing a premium cinema experience and operates a total of 10 theaters, all equipped with 100% digital projection technology. Phoenix Theatres is committed to offering exceptional entertainment and customer experiences in a welcoming environment.
Role DescriptionThis is a full-time, on-site role for Floor Staff at our Patriot Place location in Foxborough, Massachusetts. Floor Staff members are responsible for various tasks, including assisting guests with their tickets, handling concessions sales, maintaining cleanliness in the facility, ensuring auditorium conditions meet company standards, and delivering exceptional customer service. Additional responsibilities may include assisting with opening and closing procedures, restocking supplies, and contributing to the overall operational efficiency of the theater.
QualificationsStrong Communication and Interpersonal Skills to engage effectively with team members and guestsDemonstrated ability in providing excellent Customer Service in a fast-paced environmentFamiliarity with Sales and willingness to promote products and servicesExperience in Training and capability to assist in onboarding new team membersReliability, teamwork, and a positive attitudeFlexibility to work evenings, weekends, and holidaysNo prior experience required, but working in a customer-facing role is a plus
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