Floor Staff

We offer all the regular movie concession fare you expect, as well as beer, wine and other spirits at many locations. Floor staff will be scheduled to work Box Office, Concession, Usher, or Kitchen as staffing needs require. Essential job duties and responsibilities include, but not limited to: Greet and welcome each customer Assist with movie/seat selection and answers general questions Provide friendly and efficient service including answering questions and resolving customer concerns Use point of sale system to accurately process transactions and payments Answer incoming phone calls and provide general theatre information Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory Checks and updates marquee and displays Knowledgeable of amenities associated with each film Issues/assists customers with hard of hearing and closed caption devices (in-theatre set up) Greet and welcome each customer Upselling and suggestive selling concession items with each transaction Use point of sale system to accurately process transactions and payments Operating and maintaining all concession and kitchen equipment Perform daily opening and closing duties in assigned areas Receiving and putting away deliveries (stock) Complies with city, state and federal food safety and alcohol service laws where applicable Knowledgeable of concession products and offerings Knowledgeable of amenities associated with each film Issues/assists customers with hard of hearing and closed caption devices (in-theatre set up)

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