Bonus based on performance
~ Training & development
~ Office Manager / Clinic Operations Manager
Thrive Health Systems is seeking a high-performing Office Manager / Clinic Operations Manager to oversee the daily operations, patient experience, financial performance, and team development of one of our growing clinics.
This is more than an administrative role. You will be the operational leader of the clinic, responsible for ensuring excellence from the front desk to the back office while creating a culture of accountability, service, and growth.
As the Office Manager, you will oversee all non-clinical operations of the practice, including:
Revenue growth and KPI performance
Billing, collections, and insurance processes
Human resources and employee performance
Facility management and clinic presentation
You will serve as the operational backbone of the clinic, ensuring every patient receives an outstanding experience while helping the business achieve its growth and profitability goals.
Lead, coach, train, and develop front desk, administrative, case management, and support staff
Conduct onboarding, performance reviews, corrective actions, and employee development plans
Patient Experience & Sales Performance
Operations Management
Manage all day-to-day clinic operations
Oversee inventory, office supplies, equipment, and vendor relationships
Coordinate facility maintenance and operational improvements
Ensure compliance with company policies, HIPAA requirements, and operational standards
Financial & Revenue Management
Monitor clinic financial performance and key business indicators
Manage cash handling, deposits, petty cash, and end-of-day reporting
Review accounts receivable, collections, billing accuracy, and insurance aging
Help drive sustainable revenue growth while maintaining operational efficiency
Administrative Excellence
Oversee payroll reporting and timekeeping processes
Maintain policies, procedures, and compliance standards
Proven experience leading teams and driving performance
~ Experience with KPI management and performance accountability
~ Proficiency with business software and reporting systems
Healthcare, chiropractic, medical, physical therapy, dental, or wellness industry experience
Experience with patient scheduling, billing, insurance, or collections
Background in sales, customer service, or operations management
At Thrive Health Systems, we're passionate about helping patients live healthier lives while creating opportunities for our team members to grow professionally and personally.
Making a meaningful impact in our communities
If you're a results-driven leader who enjoys building teams, improving systems, and helping a business grow, we'd love to hear from you.
Position Type: Full-Time
Compensation: Competitive salary + performance incentives + benefits (based on experience)
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