District Manager

About Us:

At Mann Theatres, we’re more than just a movie theatre chain. We’re a multi-generational, family-owned business dedicated to bringing people together through the magic of the big screen. With locations across the Twin Cities and beyond, we take pride in creating experiences that are fresh, local, and fun.

About the Role:

We’re looking for a District Manager to help lead a cultural and operational shift at Mann Theatres. This role is about more than supervision. It’s about leading from the floor, not the desk, it’s about teaching and coaching. You’ll be present in our theatres weekly, side-by-side with General Managers and their teams, observing, coaching, and holding your teams accountable.

This isn’t business as usual. It’s a turnaround role designed to reestablish hands-on leadership, build trust with GMs, and drive performance through presence, accountability, and follow-through. You’ll use scorecards and KPIs not just to monitor results, but to teach, coach, and improve them. This role requires flexibility, including evenings, weekends, and peak movie-going times. This role has direct authority over General Managers, including performance management, disciplinary action, and termination (in coordination with ownership when appropriate). This role is expected to make timely, independent decisions in the best interest of the business.

If you believe leadership means showing up, coaching through your presence, and owning results alongside your team, this role is for you.

What You’ll Do:

Theatre Supervision

Visit Twin Cities theatres weekly and out-of-town theaters monthly (more if needed).Be on the floor observing service, concessions, and staff in action — step in to coach, train, or assist as needed.Document each visit in a simple, consistent format.Meet one-on-one with each GM at least monthly to review priorities, track progress, and set next steps.Partner with the Facilities/Field Tech Manager on repair needs and projects (HVAC, plumbing, equipment). Stay in the loop, help set priorities, and make decisions when needed.Approve ESST and PTO requests (copying CFO).Ensure compliance with all laws, licenses, and health/safety requirements.

Performance Management

Use scorecards and KPIs as coaching tools, not just tracking tools.Review results weekly, compare to goals, and follow up with clear next steps.Focus on key metrics:Concession & Bar Per CapsPayroll to Revenue Ratio (PRR)Payroll Per Customer (PPC)Labor Cost per Customer (LCPC)Inventory Shortage/OverageCash Handling Shortage/Overage

Operational Standards

Conduct monthly inspections and two full audits per year at each location.Ensure accurate safe counts and petty cash handling.Confirm inventory controls are in place and consistently followed.Keep updated reports on auditorium seat conditions and facility needs.

Leadership & Development

Lead hiring, onboarding, training, reviews, and terminations for GMs.Build and maintain a training system to grow GM skills.Coach, support, and hold GMs/AGMs accountable to perform at their best.

Communication & Responsiveness

Keep communication with GMs and staff clear, respectful, and consistent.Respond quickly to urgent issues and escalate when needed.

Purchasing & Supplies

Oversee and approve purchase orders for essential items (bulbs, supplies, name tags, gift cards).Review and approve monthly petty cash reports.

What We’re Looking For:

Hands-on leader — comfortable being on the floor, pitching in, and setting the tone.Organized & detail-oriented — able to juggle multiple theatres, follow-ups, and reports.Comfortable with numbers — able to use data to coach and drive improvement.Tech savvy — basic Excel/Google Sheets skills (formulas, reports) are essential.Clear communicator — confident, respectful, and direct with staff and leadership.Self-starter & decision-maker — takes ownership and follows through.

Bonus Points If You Have:

Experience in the movie theatre industry.Experience leading multi-location operations.A knack for coaching and developing managers.A love of movies, hospitality, or creating great guest experiences.

Why This Role Matters:

The District Manager makes sure every theatre in our circuit runs smoothly and delivers a great guest experience. From supporting GMs to solving problems to improving operations, your work directly impacts our staff, our customers, and our future. This role requires regular travel between all locations, including overnight travel to northern Minnesota theatres as needed. This is a hands-on turnaround role focused on restoring operational discipline, accountability, and leadership presence across all locations.

What We Offer:

$75,000 – $85,000 base salaryHealth Insurance Stipend: $400 per month toward the plan of your choice401(k) MatchCompany Vehicle: Car, gas, and maintenance includedPaid Time Off (PTO): 3 weeks per yearFree Movies & FoodFlexible SchedulingA fun workplace where you can be yourself and do great work

Why You Might Love This Role:

You enjoy being in the field, not behind a deskYou like fixing things and making businesses run betterYou take pride in building strong teams and seeing them succeedYou want to have a real impact on a growing, 3rd generation family-owned company