Customer Service Associate

Job Overview
We are seeking an outgoing and enthusiastic Customer Service Associate to join our Pix team! In this role, you will be the friendly face and helpful voice that creates a positive movie-going experience for our customers. Your energy, communication skills, and ability to quickly service customers is what we are looking for. If you thrive in a fast-paced environment, love engaging with people, and working on a team, we may have a spot for you.

Duties

Greet customers warmly and provide exceptional service to ensure a welcoming environmentAssist customers with tickets, concessions, and other duties as assigned in order to enhance the movie-going experienceOperate POS (Point of Sale) systems accurately for transactions including cash handling, credit card processing, and receiptsProduct stocking, regular cleaning, food service prep, opening and closing checklists are all daily requirements of the job.Maintain excellent phone etiquette when handling inquiries or assisting customers remotelyRequirements

Must be at least 18 years old due to alcohol servers permit requiredJob is primarily evenings and weekends, so availability at those times is necessary. Also holiday availability is required.Previous customer service experience preferred, but not requiredStrong communication skills with the ability to connect with diverse customersBasic math skills for cash handling, retail math calculations, and POS transactionsKnowledge of POS systems and cashiering procedures preferred, but not requiredAbility to perform physical tasks such as stocking shelves, lifting up to 50lbs and standing for extended periodsExcellent customer service skills with a friendly, proactive attitudeAbility to handle multiple tasks efficiently while maintaining attention to detailOregon Food Handlers Card and OLCC Servers Permit will be required3 professional references. i.e. past employers, teachers, mentors or club/youth leadersJoin us as a Customer Service Associate and become part of a lively team dedicated to delivering outstanding service! Your enthusiasm and commitment will help create memorable experiences that keep customers coming back.

Pay: $15.25 - $16.00 per hour

Expected hours: 10.0 – 25.0 per week

Benefits:

Employee discountFlexible scheduleWork Location: In person