Creative Operations Manager

The Manager, Creative Operations is responsible for managing the end-to-end workflow of creative campaigns and assets, trafficking them through our full-service in-house creative team. Reporting to the Director of Marketing & Creative Operations, this role partners closely with creative leadership at all levels and with the rest of the marketing operations project manager team to ensure all projects proceed smoothly. Serve as the central point of coordination for all work entering and moving through the Creative team.Manage the day-to-day trafficking of projects from creative assignment through final delivery, partnering closely with both creative leadership and marketing operations project managers.Maintain complete visibility into all active creative projects and proactively identify risks, bottlenecks, and resource constraints.Monitor project progress daily and intervene when deadlines, priorities, or dependencies are at risk.Coordinate movement of projects through reviews, approvals, revisions, production, and final delivery.Facilitate effective handoffs between teams, stakeholders, and project phases. Act as an operational steward of project workflow through the creative team.Ensure projects adhere to established processes, governance standards, and approval requirements.Track milestones, review cycles, approvals, and delivery dates across all projects.Escalate project risks, delays, and resource challenges to creative leadership and project managers before they impact business timelines.Support continuous improvement initiatives that streamline creative operations and increase organizational efficiency. DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract.

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