Concessions/ Box Office

Job Description
Position: Concessions
Department: FOH
Status: Full Time The Concessions attendant holds the primary responsibility for taking food and drink orders for customers, selling tickets when the Box Office is on break or closed, and can answer general questions about currently playing movie titles. You are the jack of all trades, often having first contact with our guests and providing them with amazing customer service, offering advice when asked, and steering our customers in the right direction to enjoy their show. 21 years of age or older preffered.
The Mission (is)Possible- CREATE GREAT EXPERIENCES!

Program It and They Will Come- We believe in the art of film. LRT uses this guiding principle to carefully select quality content in the hopes of exposing our patrons to a wider selection of movies than they would have at a large-chain cinema.

Be Good and They’ll Come Back- Moviegoers, diners, vendors, information seekers, staff, co-workers, and management are all customers in our eyes. Treat them well, exceed expectations, make it right, and show gratitude. Everything about their experience should shout to them: We want you to come back, we love coming to work, and you enjoy working with us.

The Butterfly Effect- We know that everything we do has some sort of impact elsewhere. Natural materials in the theater, organic ingredients in the kitchen, and purchasing as much as we can locally as a company is just a few ways we reduce our footprint on the world.

Pay It Back, Pay it Forward- Our roots are planted in the local community, as you support us, we support you. LRT helps local filmmakers and film communities, buys local ingredients and supplies, and pairs with sponsors that are deeply intertwined into the community at large and more.

Living (Room) on the Edge- We were the first designed from the ground-up all-digital independent theater in the country. Our technology enables filmmakers of all levels to distribute their independent film(s) to theaters across the country and expands the functions our theaters can offer; films, television broadcasts, music, and other materials can easily be shown in multiple Living Room Theaters locations.

The Nitty Gritty

Previous customer experience required
Previous employment in a high-volume bar/ restaurant environment is highly recommended
Knowledge of Oregon’s alcohol laws and regulations
Strong working knowledge of beer, wines, and liquors
Consistently deliver high levels of customer service to each patron
Accurately take and mark orders for delivery in our auditoriums
Maintain a safe environment by avoiding over-serving customers, identifying possible problem customers, and dealing with these situations in a calm and professional manner
Maintain an accurate cash drawer and exhibit strong cash handling skills
Excellent organizational and prioritization skills
Willingness to work alongside and support fellow coworkers
Be able to support a professional and inclusive work environment free of harassment
Flexible schedule required including days, evenings, weekends, and holidays
Ability to interact positively with other staff, vendors, departments, and management
Ability to work efficiently & multi-task
Ability to work the hours necessary to complete the job
Working knowledge of all company policies and procedures
Efficiently manage orders/ food for special events
Ability to communicate clearly in a positive and professional manner
Ability to complete the ordering
Other duties may occur as assigned.
Most importantly, this job requires a positive attitude, a commitment to excellent customer service, and great team enthusiasm.

Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Shift availability

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Indianapolis, IN 46202 (Preferred)

Ability to Relocate:

Indianapolis, IN 46202: Relocate before starting work (Preferred)

Work Location: In person