Client Experience and Sales Representative - Hourly Pay

The Client Experience and Sales Representative is the inside sales position and point of contact for both new and existing clients. In addition to those responsibilities, you will also help in the shop area with plotting window film, cleanup, and help techs when needed.This position is the first point of contact for a customer, so professionalism and consistency for projecting the Phantom Films experience is key. Ability to remain calm with difficult customers A full understanding of quality expectations and how to communicate those to the customer Open, direct, and honest communication with managers about situations Full understanding of the entire range of products and services offered The ability to up-sell and cross-sell Speed - the ability to perform quickly without procrastinating Multi-tasking - must be able to balance multiple jobs and communications between customers, managers, and technicians The ability to maintain a good relationship with technicians An understanding and demonstration of the Phantom Films mission and values. Ability to sit at a desk and make calls Ability to move around the shop freely to meet with customers and technicians Ability to Relocate:

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