Cinema Operations Team Member

Join Our Cinematic Family!

Embarking on a career at Cinemark means stepping into a world where your talents can truly shine. Picture yourself at the heart of the action, where each day brings exciting opportunities to make unforgettable memories for movie enthusiasts everywhere. We’re looking for dedicated Cinema Operations Team Members who are eager to create a warm and inviting atmosphere for all our Guests.

As a Cinema Operations Team Member, your role is vital. You will be the friendly face our Guests see upon entering, providing them with timely, accurate, and knowledgeable service about our movies, events, and promotions. You’ll ensure that every aspect of their visit is top-notch, working flexibly across various roles such as Usher, Box Office, or Concessionist as needed. This position is perfect for those who thrive in a collaborative environment while also being able to take initiative independently.

Key Responsibilities:
• Warmly greet Guests with a smile and professionalism.
• Efficiently operate the POS system for all transactions.
• Verify tickets and direct Guests to their assigned auditoriums.
• Ensure compliance with MPAA ratings and company policies for ticket sales.
• Provide insightful movie details, pricing, and general information to Guests.
• Respond to Guest inquiries over the phone with excellent customer service.
• Conduct thorough inspections to maintain optimal movie presentation and sound quality.
• Keep theatre areas clean, including lobbies, aisles, restrooms, and parking lots.
• Prepare food and operate cooking and warming equipment efficiently.
• Regularly sanitize high-contact areas for Guest and Employee safety.
• Adhere to local and state food safety regulations.
• Monitor safety and security, promptly reporting any issues to management.
• Assist with opening and closing duties as required by management.
• Perform other related tasks as needed.

Requirements:
• Must be at least 16 years old.
• Complete any necessary food handling training and obtain relevant certifications.
• Availability for flexible hours, including evenings, weekends, and holidays.
• Consistent and reliable attendance is a must.
• Maintain an energetic and friendly demeanor throughout each shift.
• Deliver outstanding Guest service consistently.
• Strong interpersonal skills to communicate effectively with diverse individuals.
• Demonstrated ability to work both independently and as part of a team.
• Ability to take direction and respond with urgency.
• Accurate cash handling abilities and basic math skills are required.

Physical and Environmental Requirements:
• Frequent bending, kneeling, and lifting up to 50 lbs.
• Regularly standing, walking, and reaching around the theatre.
• Noisy environments may occur during busy showtimes.
• Ability to stand for long periods is necessary.

Why Join Us?

At Cinemark, we want every team member to feel like a star. Every career path comes with enticing benefits that enhance your work experience:
• Employee discounts on meals and tickets.
• 401(k) matching opportunities.
• Opportunities for professional growth and development.
• Education assistance to further your career.
• Health benefits for eligible team members.
• Parental leave and paid time off options.
• Daily pay options for your convenience.
• Complimentary movie tickets to enjoy.
• Note: Benefits may vary based on the position.

We strive to create an inclusive work environment and are committed to providing reasonable accommodations for individuals with disabilities. All Cinemark theaters are smoke-free workplaces.

Pay Range: $16.50 - $18.23