Cast Member

Cinepolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our "Cinepolis Luxury Cinemas" and "Movie House & Eatery" theater concepts. Guarantee guest service is professional, helpful, thorough, and timely.Concession preparation, cashiering, and maintenance duties.Set up and maintain appropriate stock levels for box office and concessions.Greet guests, assemble food orders, operate point-of-sale terminals, and make accurate changes.Maintain cleanliness of all work areas including but not limited to concessions, box office, lobby, restrooms, hallway, auditoriums, and employee break roomFollow a sequence of service policy for each guest transaction.Answer questions from guests and resolve any concerns.Adhere to all company policy and procedures.Complete all opening, mid, and closing procedures.Assist wait staff with the distribution of food and the bussing of tables and auditoriums.Clear and reset seats and trays before and after each film.Assist with crowd control and seating of guests as needed.Inform the management team of any guest issues and or maintenance requests.Ensure the security of all box office cash and tickets.Distribute and understand proper use of hearing-impaired equipment.Enforce ratings to keep underage guests from accessing auditoriums with adult content.Assist with other functions as instructed by the management team.Cognizant of issues with movie projections; communicating with a manager, general manager, or projectionist when issues arise.Remain up to date on movie summaries.Other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance. **Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.

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