Cast Member

CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our "Cinépolis Luxury Cinemas" and "Movie House & Eatery" theater concepts. Guarantee guest service is professional, helpful, thorough, and timely.Concession preparation, cashiering, and maintenance duties.Set up and maintain appropriate stock levels for box office and concessions.Greet guests, assemble food orders, operate point-of-sale terminals, and make accurate changes.Maintain cleanliness of all work areas including but not limited to concessions, box office, lobby, restrooms, hallway, auditoriums, and employee break roomFollow a sequence of service policy for each guest transaction.Answer questions from guests and resolve any concerns.Adhere to all company policy and procedures.Complete all opening, mid, and closing procedures.Assist wait staff with the distribution of food and the bussing of tables and auditoriums.Clear and reset seats and trays before and after each film.Assist with crowd control and seating of guests as needed.Inform the management team of any guest issues and or maintenance requests.Ensure the security of all box office cash and tickets.Distribute and understand proper use of hearing-impaired equipment.Enforce ratings to keep underage guests from accessing auditoriums with adult content.Assist with other functions as instructed by the management team.Cognizant of issues with movie projections; communicating with a manager, general manager, or projectionist when issues arise.Remain up to date on movie summaries.Other duties as assigned. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance. While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust and activity can be expected. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

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