Assistant Managers will effectively manage the team members, goods, equipment and software utilized in their department to ensure successful operations, guest satisfaction and team member well-being. Successful Assistant Manager candidates will be those that have a relevant work history indicating that they are skillfully able to perform the job duties for all positions in their department as well as experience successfully supervising staff and operations, reconciling cash receipts and communicating effectively. Must be 18 years of age or older (21+ for some positions) All education levels considered At least six months of relevant previous supervisory experience required Solid math and computer skills High level oral and written communication skills Impeccable money-handling skills Strong analytic and problem solving skills Flexibility and reliability A positive attitude and ability to work well with other team members Ability to stay calm and make good decisions under pressure Exemplary guest service and communication skills Strong task and time management abilities on both a personal and team level Ability to effectively communicate directions and expectations to staff under your supervision in a positive and proactive way Willingness and ability to perform the job duties of any position in your department as necessary Ability to stand, walk, lift, twist and bend on a regular basis for long periods of time with reasonable accommodations Physical ability to perform cleaning tasks, serving and lifting up to 50lbs with reasonable accommodations All employees are expected to be available to work most nights, weekends and holidays. Manage operations in assigned area including staff allocation, guest service and problem resolution Oversee assigned area organization and cleanliness Quality Control Manage and lead each shift to ensure maximum guest satisfaction and profitability Interact with point-of-sale and other software to manage operations and reconcile receipts on a daily and periodic basis Participate in inventory management and communicate effectively to ensure that all items are kept at appropriate stock levels Ensure company initiatives and programs are implemented within their department Lead by example in adhering to all company policies, rules and requirements related to behavior, appearance, job performance and interaction Provide appropriate training, coaching and disciplinary actions to ensure established polices and procedures are followed at all times Maintain open and effective communication with personnel at all levels of the enterprise Performing any job duties for any position in the department when necessary Provide impeccable guest service, beginning with acknowledging and welcoming guests Abide by all appropriate health guidelines to ensure the health and safety of yourself, the public and the LexLive team Ensure equipment and fixtures are in complete working order.
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