Assistant Manager - Lansing

Job Description: Assistant Manager


Employee Type: Full Time



At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.



Who we want:



Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts


Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards


Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns


Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally



What you will do:



The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and if necessary, discipline, to NCG Standards.



Position requirements:


Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead


Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory


Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available


Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline


Supporting smooth business operations including all related duties for opening and closing the cinema


Flexibility to take on additional delegated responsibilities by the GM


Willingness and ability to work evenings, weekends, and holidays


Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects