Assistant Manager

Description

Starting Pay: $(18.00)/hr. Variable Shifts; Full-time; Free Movies – Amazing Growth Opportunities – (Ronnies 20) – (Assistant Manager)

Broad Description of Duties:

The Assistant Manager plays a significant role in theatre operations. The Assistant Manager leads by example and delivers superior guest service in a fast-paced, clean and safe environment. The Assistant Manager supervises and motivates hourly theatre associates and follows operating policies and procedures to ensure all company objectives are met and to achieve financial targets.

This position reports to the General Manager/Manager.

 

Essential Functions/Job Duties:

Ability to work and problem solve independently;

Ability to learn the different theatre roles and be able to schedule each as business and attendance dictates;

Learn and understand cash handling, pulls, server check out, & deposit preparation;

Learn  daily balancing of drawers, reports, safe, and follow all necessary open and closing procedures;

Understand daily business objectives including: staffing levels for the day, events, specials, etc.;

Help maintain internal inventory control including daily soft counts, validation & corrections;

Ability to train, motivate and develop staff;

Use forecasted business levels/attendance to assist with associate schedules;

Assist with daily revision of timesheets and payroll, as needed;

Consistently create a welcoming environment for guests by greeting, anticipating needs, and implementing creative solutions to provide exceptional service;

Assist GM with hiring, training and associate development;

Operate projection equipment including projectors, servers and sound equipment;

Understand our business model and demonstrate desired behaviors for all staff by driving sales within facility including MMR, loyalty registration, upselling, suggestive selling, etc.;

Understand and enforce all corporate policies, rules & procedures. Enforce applicable federal, state, and local laws and regulations as well as learn all audit process to maintain theatre compliance;

Answer all NPS comments and manage theatre inbox;

Facilitate any guest issues and create a positive recovery for the guest;

Partner with key vendors and order concession items, liquor, soda, dry goods and janitorial supplies as needed;

Responsible for general maintenance of front of house, back of house and kitchen line. Monitor cleanliness, stock levels ,