Assistant Manager

Ability to work and problem solve independently;Ability to learn the different theatre roles and be able to schedule each as business and attendance dictates;Learn and understand cash handling, pulls, server check out, & deposit preparation;Learn daily balancing of drawers, reports, safe, and follow all necessary open and closing procedures;Understand daily business objectives including: staffing levels for the day, events, specials, etc. Enforce applicable federal, state, and local laws and regulations as well as learn all audit process to maintain theatre compliance;Answer all NPS comments and manage theatre inbox;Facilitate any guest issues and create a positive recovery for the guest;Partner with key vendors and order concession items, liquor, soda, dry goods and janitorial supplies as needed;Responsible for general maintenance of front of house, back of house and kitchen line. Monitor cleanliness, stock levels , safety issues, mechanical issues & aesthetics;Understanding PCI compliancy and how to handle any safety concerns in the building (Accident Reports, TCAT, etc);Working knowledge of computer systems (including Microsoft® Word, Excel, POS System) and technology within the facility including troubleshooting and resolution of any issues(Vista, Cielo, etc);Preserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulations;Process daily corporate office or supervisor requests via phone and email;Coach and counsel associates and understand the procedures involved to do so;Understanding the new hire process , necessary paperwork/documents and orientation process;Perform other such duties as may be assigned by Director of Operations, District Director, General Manager and Manager*The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

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