Cinepolis USA is a leading luxury cinema exhibitor dedicated to providing an unparalleled movie-going experience to guests across the United States. Headquartered in Dallas, Texas, Cinepolis USA operates 26 luxury and premium theaters in key states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with ongoing plans to broaden its reach. As part of Cine9polis International, the most popular movie theater exhibitor globally, Cinepolis USA combines innovation in film presentation and world-class hospitality to deliver exceptional entertainment. Known for its cutting-edge "Cine9polis Luxury Cinemas" and "Movie House & Eatery" theater concepts, the company creates a comfortable, sophisticated atmosphere where guests can enjoy not only the latest blockbuster films but also upscale dining and superior customer service.
Working at Cinepolis means being part of a culture that values its team members as its greatest asset. Employees benefit from generous discounts on tickets, food, and nonalcoholic beverages, and they are recognized with special gifts as they reach career milestones, promoting a motivated and rewarding workplace.
The role of Team Member at Cinepolis is integral to maintaining the high standards and smooth operations of the theaters. Team members are the frontline ambassadors of the brand, responsible for delivering excellent guest experiences and supporting all aspects of theater operations. This full-time, exempt management position involves a wide range of responsibilities that ensure each theater persists as a welcoming, efficient, and innovative venue for entertainment. The Team Member assists the General Manager in staffing, training, and daily supervision of hourly employees while ensuring compliance with company policies and regulatory standards. The position demands leadership skills to foster a positive work environment, maximize team potential, and drive business goals through coaching and strategic involvement in operational processes.
In addition to operational duties, team members actively engage in promoting sales initiatives, managing guest relations, and sustaining safety and cleanliness standards that protect employees and customers alike. They participate in regional and corporate meetings, contribute to scheduling and labor budgeting, and collaborate with various departments to optimize the theater’s performance. Given the dynamic nature of the entertainment industry, flexibility is vital, with required availability for nights, weekends, holidays, and peak periods.
This exceptional opportunity is suited for individuals who are passionate about hospitality, customer service, and entertainment management. If you are someone who thrives in a fast-paced, customer-focused environment and embraces leadership challenges, Cinepolis USA offers a rewarding career path with growth potential within a well-respected global brand.
Bachelor’s degree in hospitality, management or related field preferred
3-5 years of management experience in high-volume entertainment and/or restaurant with emphasis on food and beverage
full-service background with restaurant knowledge including inventory and operations
ServSafe certification required
Food Handlers certification required
Alcohol certification required
availability to work holidays, nights, and weekends
ability to stand, walk, lift, twist, bend and traverse stairs frequently
ability to occasionally lift 10 pounds and light lift 25-50 pounds with assistance
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